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Shipping FAQs


U.S. SHIPPING TRANSIT TIMES

We print and fulfill all our products on demand once you place an order. To estimate when you will get your order, add our fulfillment time to the shipping time. It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products.

Here are the shipping times for each shipping method we offer: 

  • Overnight: next day delivery in the US
  • Express: 1-3 business days in the US, Canada, and internationally
  • Standard: 3-4 business days in the US, 6-10 days in Canada, 5-20 days internationally

    INTERNATIONAL ORDERS

      Tracking isn't available in all countries. Tracking to certain countries will only update until it leaves the USA. Please contact your local post office or courier for further information.

       

      ORDER STATUS

      • All orders come with shipping and tracking information! Please check your emails for updates.
      • Please allow 48-72 hours for tracking to be updated.
      • Please remember to sign up for e-mail and/or SMS notifications using the tracking number on the shipping companies website in order to receive real-time updates for your package's last location.
      • We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.
      • If you have any questions or concerns about shipping, please feel free to contact us at: info@bestlittlebaby.com

      BUSINESS/COMMERCIAL ADDRESSES

      If a package is going to a business/commercial address, it's required that a person's first and last name be in the address Line 1 field, or it will be held for verification that the package is being sent to an individual, not a business.

      IMPORT TAXES & DUTIES

      Buyers are responsible for any customs and import taxes incurred that may apply. LadySnazz is not responsible for delays due to customs, duties, or taxes.

      REFUSED OR UNDELIVERABLE PACKAGES

      There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. Other instances include the package being unclaimed at customs or refused/returned by you. When we receive the package, we will contact you to determine how you would like to proceed and we will verify your address, If you wish to have the product reshipped. New shipping charges will be applied for orders that have been unclaimed at customs, returned by the customer, or had an incorrect address originally provided.

      What if the order is lost in the mail?

      For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement order for you.

      We may ask for your help before doing that, like confirming that the shipping address was correct. Also first please get in touch with your local post office to try locating the lost order.

      Keep in mind that if tracking information states an order was delivered, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.